Email support
support@thebeautyxchange.com
For help with swaps, purchases, listings, or your account, email us and we'll get back to you as soon as we can.
Contact us
Support / Questions / Community
We'd love to hear from you.
01 — Get in touch
How can we help?
What to include
Help us help you
- Your name and the email on your account
- The product or swap in question
- What happened and what you expected
- Any screenshots that help explain it
Response time
We reply within 1–2 business days
Most questions are answered quickly. Complex swap or payment issues may take a little longer to investigate.
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