Privacy Policy

1. Introduction

The Beauty Exchange ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

1. Create and manage your account.

2. Process your purchases, returns, and exchanges.

3. Send you promotional emails and newsletters.

4. Improve our website and services.

5. Respond to customer service requests and support needs.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies

The Beauty Exchange uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can accept or decline non-essential cookies through our cookie banner. Declining cookies may limit some functionality. We do not sell your cookie or browsing data.

7. Financial & Payment Data

When you make a purchase, payment is processed by our payment provider; we do not store your full card or bank details on our servers. When you receive a payout via Stripe Connect, Stripe collects and stores your bank or debit card information to process the transfer. Your financial data is handled by Stripe under its own privacy policy and security standards, and we do not see or store those details. We retain only the transaction records necessary to operate and administer your account.

8. Data Retention & Your Choices

You may update your profile information at any time from your profile page. You may request deletion of your account by contacting us; we will remove your personal information where we are legally required or able to do so, except where we must retain records to comply with legal obligations or resolve disputes.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify members of material changes and update the effective date above. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@thebeautyexchange.com.